About Us

Nisa is a unique member-owned organisation, helping independent retailers remain competitive in the food and drink market.

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Founded in 1977, Nisa Retail is unique in the convenience sector as it is a mutual style company which means it is owned by its independent retail members. Nisa’s retail strategy is to deliver benefits for independent retailers and help them grow their business in an increasingly competitive market.

Retailers have the option to operate under one of four symbol fascias: Nisa Local, Nisa Extra, Loco and Dual Branded, whereby a member can maintain their truly local identity whilst also benefiting from the strength of the Nisa brand. Alternatively, retailers can choose to join Nisa’s Independent and Specialist Business Unit and trade solely under their own brand.


Nisa’s flexible model provides its retailers with an unbeatable breadth of range, to ensure they can provide a single destination shop for all their customers’ needs. This is supported by Nisa’s award-winning own label range, Heritage, which comprises a strong offering of high quality products at affordable prices.

Another fundamental asset to Nisa members is the unrivalled, award-winning supply chain delivered through Nisa’s long term distribution partnership with DHL, from warehouses located in Scunthorpe, Harlow, Stoke and Livingston.

Nisa believes that community involvement is key, which is why members are able to support good causes in their local area through Nisa’s Making a Difference Locally charity, to further cement their position at the heart of the community and truly make a difference to good causes in the area.

The Nisa symbol group has been recognised with a number of awards over the years including the accolade for Symbol Retailer of the Year at the prestigious Grocer Gold Awards in 2012, Symbol Group of the Year at the 2013 Retail Industry Awards and Best Symbol Retailer at him’s CTP Awards in 2015.

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