Key People

Executive Directors

Key Executives

Each of the directors can be contacted at Nisa Retail Limited, Member Support Centre, Waldo Way, Normanby Enterprise Park, Scunthorpe, North Lincolnshire, DN15 9GE

Executive Directors - Holdings Board

Nick Read, Chief Executive Officer, Nisa -Today’s

Nick Read,  Chief Executive Officer

Nick Read joined Nisa in February 2015, and has been instrumental in returning the business back to growth and ensuring the business strategy is strong and the model remains viable.

Nick joined Nisa from Thomas Cook, where he shaped the customer experience as group customer service director. Prior to this, Nick also held the position of commercial operations director at Vodafone UK Limited. In addition to this Nick has experience as customer experience director at Lloyds Banking Group, customer service director at Tesco and was a consultant in Deloitte Consulting’s consumer and retail practice. He started his retail career with Aldi, where he held various roles starting with store operations, culminating as purchasing director.

Nick has worked closely with the board and the executive team to guide the company through this transitional year which saw Nisa secure the My Local contract, worth £1 billion to the company, as well as securing the refinancing of the business.

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Robin Brown, Chief Financial Officer

Robin Brown, Chief Financial Officer

Robin Brown joined Nisa in 2015 after nearly nine years at Wm Morrison Supermarkets Plc (“Morrisons”). At Morrisons he had various roles including Chief Accountant and Finance Director for Mergers and Acquisitions. Previous experience include senior finance roles in BOC Edwards and Polaroid.

Appointed Interim Chief Financial Officer in April 2015, made permanent in August and appointed to the Board in October 2015.

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Stewart Smith, Trading Director

Stewart Smith, Trading Director

Stewart Smith joined Nisa in June of 2015 as trading director and in this short time has played a pivotal role in returning Nisa back into a profitable business for members, whilst creating a trading strategy to secure future growth for the group.

Stewart previously worked at Tesco for 9 years, most recently as group commercial wholesale director, where he was responsible for the creation of a new business start-up, introducing Tesco’s capability into new markets and channels. Stewart has also worked across commercial in both food and general merchandise leading teams across trading, sourcing and product development. Prior to Tesco, Stewart gained over 12 years buying and supply chain management experience at Blacks Leisure PLC, Halfords PLC, Avery Weigh-Tronix, Argos (HRG) & Wincanton Logistics.

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Key Executives

Nigel Gray, Business Unit Director - Symbol

Nigel Gray, Business Unit Director - Symbol

Nigel recently joined Nisa under the new position of business unit director for symbol in April 2014 and he will use his expertise to lead the symbol group business unit in a more retail and consumer focussed direction. Nigel works in partnership with Steve Leach, who has also recently joined as business unit director for independent & specialists, and these appointments together with a significant strengthening of the marketing function, positions Nisa very strongly in the symbol sector.

Nigel has most recently held the position of retail and operations director at Spar Henderson Group, where he was accountable for the commercial and operational performance of the 80 company owned sites across Northern Ireland and a team of 1,700 people. He has an extensive experience within the retail sector and a proven track record of delivering outstanding results in both single and multi-site roles within blue chip and privately owned organisations. Nigel also previously held senior roles at Marks and Spencer where he progressed his retail career from graduate trainee through to regional manager for Northern Ireland and Isle of Man.

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Steve Leach, Business Unit Director - Independent & Specialists

Steve Leach, Business Unit Director - Independent & Specialists

Steve joined Nisa as business unit director in January 2014 to set up and lead the new Independent and Specialist business unit. Steve is developing the business to further meet the differing needs of these members and to enable Nisa to be a ‘champion of independent and specialists’ in the retail sector.

Steve has a wealth of experience in retail, most recently holding the position of head of retail at Vodafone. Steve led the retail leadership team and initiated a transformation programme to drive operational excellence and an award winning customer focus, within 360 stores and a team of 3,000 people.

Steve is passionate about delivering market leading customer care, leading high performing teams and delivering results at pace. Specialising in change management and retail operations Steve has developed his career with successive appointments with Marks and Spencer, Sainsbury’s, and Alliance Boots where he was accountable for retail operations for 2,600 stores before joining Vodafone.

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Ben Scott, Company Secretary

Ben Scott

Ben joined Nisa in 2013 as head of legal later taking on the role as company secretary in December 2013.

He joined with over 20 years’ experience in the legal sector holding various senior roles including group legal director at HomeServe and head of commercial contracts, legal at Marks & Spencer.

In his role at Nisa, Ben acts as the company secretary to the board of Nisa and solicitor and counsel to the company, providing advice to the board and executives.

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Jonathan Stowe, Operations Director

Jonathan Stowe, Operations Director

Jonathan Stowe joined Nisa Retail Limited in January 2010 as distribution director to manage the relationship with Nisa’s logistics supplier DHL. Jonathan’s role has since expanded and in 2015 he became operations director for Nisa.

Jonathan has over 20 years’ experience in supply chain management having previously held posts with third party logistics providers, suppliers and independent wholesalers. He is experienced in managing all aspects of the supply chain, including supply and demand planning, warehousing, product re-packing and distribution, customer service and quality support.

Jonathan’s responsibilities at Nisa Retail Limited include managing all aspects of the contract between Nisa Retail Limited and its third party logistics suppliers, recommending and enhancing strategies and ensuring the best service is provided for Nisa members.

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Lisa Williams, Head of Marketing Services

Lisa Williams, Head of Marketing Services

Lisa joined Nisa in August 2014 and is responsible for activating the marketing strategy with members, and consumers, across a range of marketing tools from TV and in store radio, through to in store PoS, seasonal and promotional event, leaflets and brochures.

With a solid commercial and creative background, Lisa works closely with teams across the business to deliver an integrated marketing plan that promotes new ideas and innovations in store.

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Each of the directors can be contacted at Nisa Retail Limited, Member Support Centre, Waldo Way, Normanby Enterprise Park, Scunthorpe, North Lincolnshire, DN15 9GE