Key People

Executive Directors

Directors

Key Executives

Each of the directors can be contacted at Nisa Retail Limited, Member Support Centre, Waldo Way, Normanby Enterprise Park, Scunthorpe, North Lincolnshire, DN15 9GE

Executive Directors - Holdings Board

Neil Turton, Chief Executive Officer, Nisa -Today’s

Neil Turton,  Chief Executive Officer

Neil is CEO of Nisa Retail. He has been with Nisa for 23 years and has seen the company change from a traditional buying group to a £1.5b full service retail organisation. Neil worked his way up from a buying background and became CEO in 2007. Since then Nisa has achieved sales growth at a compound 7% each year and has transformed into a consumer and retailer driven organisation which seeks to make money for its members and not out of them. In recent years Neil has concentrated on building a strong team at Nisa which comprises the best of experience and great new people. Neil is now encouraging them to make their own mark on the business and change Nisa perpetually for the better.

Back to list

Mike Russell, Head of Quality Assurance

Simon Webster, Finance Director

Simon joined the company in July 2010. As finance director he is responsible for the management of the group’s financial accounts, cash flow forecasting and management, along with department planning.

He joined the group with twelve years financial accounting experience after holding a series of senior financial roles at the Grimsby-based Icelandic Group UK Limited over an eight year period, latterly as Group Financial controller and company secretary, managing a team of six.

Simon is a fully qualified Certified Accountant and a member of the Chartered Association of Certified Accountants and Association of Accounting Technicians.

Back to list

Amanda Jones, Chief Operating Officer

Amanda Jones, Chief Operating Officer

Amanda joined Nisa as chief operating officer in April 2013 and since then has concentrated on driving transformational change to take Nisa from a wholesaler to a consumer led, retail focussed business. She has fundamentally restructured the member facing parts of the organisation by creating Business Units that support the differing needs of Nisa’s membership and has brought in new leadership capability whilst actively promoting diversity and nurturing existing talent.

Prior to joining Nisa Amanda had over 25 years’ experience within the retail sector, holding various senior positions within Waitrose and Marks and Spencer. During her recent time at Waitrose, Amanda was influential in developing and delivering new retail formats that delivered significant growth to the business.

Back to list

Directors

Nigel Gray, Business Unit Director - Symbol

Nigel Gray, Business Unit Director - Symbol

Nigel recently joined Nisa under the new position of business unit director for symbol in April 2014 and he will use his expertise to lead the symbol group business unit in a more retail and consumer focussed direction. Nigel works in partnership with Steve Leach, who has also recently joined as business unit director for independent & specialists, and these appointments together with a significant strengthening of the marketing function, positions Nisa very strongly in the symbol sector.

Nigel has most recently held the position of retail and operations director at Spar Henderson Group, where he was accountable for the commercial and operational performance of the 80 company owned sites across Northern Ireland and a team of 1,700 people. He has an extensive experience within the retail sector and a proven track record of delivering outstanding results in both single and multi-site roles within blue chip and privately owned organisations. Nigel also previously held senior roles at Marks and Spencer where he progressed his retail career from graduate trainee through to regional manager for Northern Ireland and Isle of Man.

Back to list

Steve Leach, Business Unit Director - Independent & Specialists

Steve Leach, Business Unit Director - Independent & Specialists

Steve joined Nisa as business unit director in January 2014 to set up and lead the new Independent and Specialist business unit. Steve is developing the business to further meet the differing needs of these members and to enable Nisa to be a ‘champion of independent and specialists’ in the retail sector.

Steve has a wealth of experience in retail, most recently holding the position of head of retail at Vodafone. Steve led the retail leadership team and initiated a transformation programme to drive operational excellence and an award winning customer focus, within 360 stores and a team of 3,000 people.

Steve is passionate about delivering market leading customer care, leading high performing teams and delivering results at pace. Specialising in change management and retail operations Steve has developed his career with successive appointments with Marks and Spencer, Sainsbury’s, and Alliance Boots where he was accountable for retail operations for 2,600 stores before joining Vodafone.

Back to list

Raj Krishan, Format and Development Director

Raj Krishan, Format and Development Director

Raj Krishan joined Nisa in March 2010 and has recently been promoted to the role of format and development director. In this role Raj, and this team, are responsible for mapping future retail trends and translating this into store strategy ensuring Nisa is at the forefront of convenience retail.

Since joining Nisa Raj has developed a new fuel offering for Nisa, in partnership with Greenergy, as well as strengthening the package available to Nisa forecourt members. Further to this, Raj has been influential in the creation and execution of the Loco symbol group which launched in March 2012, helping it to prosper within the first year as it evolves to meet the needs of smaller independent retailers.

Raj has vast experience in the symbol group sector with over 20 years of experience within the retail and wholesale industry, holding senior management roles at AF Blakemore, Landmark Wholesale and the Today’s Group, achieving significant success across the independent retail and wholesale sector.

Back to list

Jonathan Stowe, Distribution Director

Jonathan Stowe, Distribution Director

Jonathan Stowe joined Nisa Retail Limited in January 2010 to the newly created position of distribution director. Jonathan’s principal role is to ensure the smooth transition of the group’s distribution contract with DHL, which commenced in April 2011, along with the day-to-day activities of the distribution and warehousing function.

Jonathan has over 20 years experience in supply chain management having previously held posts with third party logistics providers, suppliers and independent wholesalers. He is experienced in managing all aspects of the supply chain, including supply and demand planning, warehousing, product re-packing and distribution, customer service and quality support.

Jonathan’s responsibilities at Nisa Retail Limited include managing all aspects of the contract between Nisa Retail Limited and its third party logistics suppliers, recommending and enhancing strategies and ensuring the best service is provided for Nisa members.

Back to list

Wayne Swallow, IT Director

Wayne Swallow, IT Director

As IT director Wayne is responsible for a fifty person IT team, controlling and managing all systems development, web based systems and applications, helpdesk, distribution solutions including RF and Voice, outsourcing and the majority of non-core activities such as hardware monitoring and maintenance. The latest addition includes the EPoS system- ePositive Store Solutions – being made available to all retail members.

Wayne joined Nisa Retail over eleven years ago and has over 21 years experience in IT. He has experience in a wide variety of roles within the IT field including, IT operations, Network Administration, IT Project manager and General IT Management, all of which were held within the logistic and retail distribution industry.

Wayne is a member of Nisa Retail ePositive member committee, the Symbol Group Development Committee and the National Regional Council.

Back to list

Ian Bishop, Marketing Director

Ian Bishop, Marketing Director

Ian joined Nisa as marketing director in September 2013 and has been influential in the development of the company’s marketing strategy, aiding Nisa in its quest to become a more consumer facing organisation.

Ian is a commercially astute marketing professional who has extensive experience within the sector, most recently as marketing director of Costcutter Supermarkets Group Limited where he led the development of the own label range as well as researching and driving the strategy for a “good, better, best” fascia solution.

Back to list

Company Secretary

Ben Scott, Company Secretary

Ben Scott

Ben joined Nisa in 2013 as head of legal later taking on the role as company secretary in December 2013.

He joined with over 20 years’ experience in the legal sector holding various senior roles including group legal director at HomeServe and head of commercial contracts, legal at Marks & Spencer.

In his role at Nisa, Ben acts as the company secretary to the board of Nisa and solicitor and counsel to the company, providing advice to the board and executives.

Back to list

Key Executives

Deborah Broddle, Human Resources Manager

Deborah Broddle, Human Resources Manager

Deborah joined Nisa Retail as Human Resources manager in March 2008. She has a BA (Hons) degree in Languages For Business and is Chartered Institute of Personnel and Development (CIPD) qualified.

With over 17 years experience in generalist human resources management, Deborah previously held multi-site positions, predominantly within the manufacturing sector, across a range of leading brands including Betafence Ltd, MFI and MY Cartons.

Deborah is responsible for implementing the group’s human resources strategy and delivering a series of wide-ranging initiatives to meet the needs of the company and its employees. She works closely with directors and senior managers to embed a culture of human resource excellence within the company.

Back to list

Stephen Browne, Head of Symbol

Stephen Browne, Head of Symbol

Steve Browne has ample experience taking on the new role, head of symbol retail, with over 15 years’ experience in the retail sector. However he is not a new face to the company having clocked up seven successful years working as northern territory retail controller and national account manager.

Steve now works closely with and supports the newly appointed business unit director, Nigel Gray, who most recently worked as retail and operations director at Spar Henderson Group.

Steve has held d varied roles in retail operations and has experience in project management and leading teams. He previously worked at the Co-operative Group for nearly five years, working his way up from trainee manager, deputy manager to managing stores from the age of 20, making him the youngest serving manager at the time.

Steve then joined Iceland taking on their largest store and quickly added further responsibilities including becoming trainer manager for an area of 28 stores and cluster stock take controller.

He has worked as a deputy manager of a shopping centre controlling operational and marketing budgets and managing large scale capital expenditure projects whilst aiding a wide spectrum of retailers to enhance their sales performance through footfall creation and retailing advice.

Having worked within the retail/wholesale sectors for over 15 years, Steve’s career has moved at pace having held a management position from the age of 20 years old progressing into a Senior Management capacity over 5 years ago. Steve prides himself on the advice and service he provides to Nisa’s members, adding value through growing sales and performance through collaboration

Back to list

David Morris, Head of IT

David Morris, Head of IT

David graduated from Hull University in 1991 with a BA (Hons) degree in Software Engineering & Industrial Data Processing. He joined a major UK and international wholesaler in 1991 delivering IT consultancy. In 1992 David joined Nisa Retail Limited as IT Operations Manager and has progressed to his present position of head of IT, having been previously responsible for e-commerce and all technical infrastructure.

Back to list

James Roberts, Head of Independent & Specialists

James Roberts, Head of Independent & Specialists

James Roberts has extensive knowledge of the retail sector, which spans over 20 years, since he started running the family business Mike Roberts Foodstores, a member of Nisa for 31 years. His involvement in the family business has resulted in James having vast and in-depth knowledge of the Nisa business and what is important to its members.

He was awarded the Supermarketing magazine and Dairy Crest Foods ‘30 under 30’ accolade in 1991 at the age of 21, which recognised the talents, creativity and achievements of young managers in the grocery retailing sector.

James served on Nisa Retail Holdings Board and Central Distribution Services Board - later named the Nisa Retail Services Board - for six years and on the IT committee, Symbol Group committee and Supermarket Store Group.

In January 2007 he joined Nisa Retail Limited as head of Commercial Operations & Member Service. He has operational responsibility for key accounts within the group, including Costcutter, and has strategic involvement in many areas of the business, using his retail experience to ensure operations remain close to sharp-end member requirements.

His role also encompasses the management of a variety of areas of the Nisa business, a key aspect being the management of member communications. This is essential to ensure the company is run effectively and all important information is communicated in the most clear and efficient way to members. James also overseas the export operations as well as the Member Sales & Service team, the group’s printing department and day to day operations.

Back to list

Mike Gisby, Head of Finance

Mike Gisby, Head of Finance

Mike joined Nisa in February 2012 from the Icelandic Group UK Ltd where he held the position of finance controller at both group and divisional level. In May 2013, Mike was promoted to head of finance and is directly responsible for the finance, credit control and admin teams. Mike has more than 28 years’ experience in various financial and accounting roles in many industry sectors including manufacturing, engineering, food and distribution.

Since joining the company, Mike has been influential in many developments within Nisa, working to overhaul the company’s financial reporting and agree a new refinancing deal with Barclays.

Mike’s role includes management of Nisa’s financial accounts and cash flow forecasting as well as planning and management of the finance department, reporting directly to the finance director.

Back to list

Jennifer Holmes, Head of Brand & Special Projects

Jennifer Holmes, Head of Brands & Special Projects

Jenny joined Nisa as head of brand and special projects in August 2013 and has worked hard to revolutionise Nisa’s marketing and brand strategy in order to deliver on the company’s quest to become sector leading in its marketing approach and fulfil its strategy to become a more consumer facing organisation.

Jenny has over 10 years’ experience in the marketing industry starting out her career in professional sport (cricket and rugby league)as well as holding senior management roles at marketing agency, Banana Kick and Costcutter Supermarkets Group, where she was instrumental in the creation and execution of the company’s brand development program.

Back to list

Each of the directors can be contacted at Nisa Retail Limited, Member Support Centre, Waldo Way, Normanby Enterprise Park, Scunthorpe, North Lincolnshire, DN15 9GE